Effective October 9, 2026
RoofSum ("we", "us") is operated from Colorado, United States. We provide instant roof estimates on roofing contractors' websites (the "Service"). These terms are a contract between you and us, and they cover both homeowners who use the estimate tool and contractors who subscribe to it. By using either, you agree to them. Contractors also accept them by ticking the box on the signup form before payment, and we record which version was accepted and when. You must be at least 18 to use the Service, and if you accept these terms for a business, you are telling us you have the authority to bind that business.
The number you see is an estimate, not a quote. It is generated automatically from satellite imagery, mapping data, and pricing configured by the contractor whose website you used. Satellite measurement has a margin of error, and a roof can hide damage that imagery cannot show. The actual price of any work is set by the contractor after a real inspection, in a written agreement between you and them. The estimate is not an offer, a bid, or a contract, and nobody is bound by it.
The contractor is an independent business. The estimate tool lives on their website, but they are not our employee, agent, or partner. We do not vet, endorse, or guarantee any contractor. We are not a party to any agreement you make with them, we do not perform roofing work, and we are not responsible for work they do or fail to do, for their pricing, or for anything they promise you.
Submitting the form is consent to be contacted. When you submit your contact details to see an estimate, you agree that the contractor whose website you used may contact you about your roof by phone, text message, and email, including calls and texts sent using automated technology. That consent is not a condition of buying anything from anyone. You can withdraw it at any time by telling the contractor to stop (and see the Privacy Policy for exactly what is shared and how to reach us if they will not). Using the estimate tool costs you nothing and obligates you to nothing.
Your account. Your account is created when your first payment succeeds. Keep the information on it accurate, and keep your sign-in email and your embed key to yourself: everything done through your account or your embed key counts as done by you, so tell us at support@roofsum.com the moment you suspect either has leaked.
Billing. Billing is monthly through Stripe and renews automatically until you cancel. Prices do not include any taxes we are required to collect; those are added at checkout where they apply. You can cancel any time from the billing portal in your dashboard; service continues to the end of the period you paid for, and we do not give refunds for partial months. If a renewal payment fails we will retry it and email you; if it keeps failing we may suspend the account until it is paid. If a price changes, we will tell you by email at least 30 days first, and the change takes effect at your next billing cycle.
30 day money back guarantee. If you ask us within 30 days of your first payment, we will refund that first month in full. Once per customer, first subscription only.
Your license, and what stays ours. While you are subscribed and within your plan's limits, you have a limited, non-exclusive, non-transferable license to embed the widget on websites your business operates. That is the whole grant. The software, the design, the RoofSum name and logo, and everything else that makes the Service remain ours. Do not copy, resell, sublicense, or offer the Service to others as your own product; do not embed it on sites you do not operate; and do not reverse-engineer it except where the law says we cannot stop you. If you send us ideas or feedback, we can use them without owing you anything.
Lead data. Leads captured through your embed are given to you so you can follow up on the homeowner's request — that is what the homeowner agreed to, and it is the only thing they agreed to. You handle your copy of that data as an independent business, and complying with the laws that govern contacting people — including telemarketing and robocall laws such as the TCPA, email laws such as CAN-SPAM, and their state equivalents — is your responsibility, not ours. Do not sell or give lead data to anyone else. If a homeowner tells you to stop contacting them or to delete their information, honor it.
Acceptable use. Do not use the Service to break the law, do not misrepresent your affiliation with us, do not probe, overload, scrape, or interfere with the Service, and do not circumvent plan limits, rate limits, or the embed's origin controls.
Suspension and closure. We may suspend or close an account for non-payment or for breaking these terms. You can close yours at any time. When an account closes, the embed stops serving; ask us within 30 days and we will hand you your lead data, after which we delete it as the Privacy Policy describes. If we close your account for any reason other than non-payment or breach, we refund the unused part of what you paid.
If we get sued because of how you used the Service, you cover us. You agree to defend and indemnify us — to pay the costs, damages, and reasonable legal fees — for third-party claims arising from: how you contacted homeowners or otherwise used lead data (including claims under the TCPA or similar laws); roofing services you provided or offered; the websites you embedded the widget on; or your breach of these terms. We will tell you promptly about any such claim and let you lead the defense, though we may participate with our own counsel at our expense, and you may not settle a claim on our behalf without our consent.
The service is provided as-is. We work to keep it accurate and available, but we do not warrant that estimates are accurate, that the satellite and mapping data we license from third parties is current or correct, that the Service is uninterrupted or error-free, or that any number of leads will arrive. To the extent the law allows, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
Our liability is capped. To the extent the law allows: for contractors, our total liability is limited to the fees you paid us in the twelve months before the claim; for homeowners, to whom the tool is free, it is limited to $100. We are not liable for indirect or consequential damages — lost profits, lost jobs, lost data. Some places do not allow some of these limits, so parts may not apply to you.
Disputes: talk to us first, then individual arbitration. If you have a dispute with us, email support@roofsum.com and give us 30 days to fix it — most things die right there. If it does not, you and we agree to resolve the dispute by binding individual arbitration run by the American Arbitration Association under its rules, in Denver, Colorado or remotely by video, instead of in court. Either side may still bring a qualifying claim in small claims court, and either side may go to court to protect intellectual property.
Class action waiver: disputes are resolved one at a time. Neither you nor we may bring or join a class, collective, or representative action. If this waiver is found unenforceable for a dispute, that dispute goes to court in Colorado instead of arbitration.
You can opt out of arbitration by emailing support@roofsum.com within 30 days of first accepting these terms, saying who you are and that you opt out. Opting out changes nothing else in these terms.
Colorado law governs these terms, and anything a court does hear belongs in the state or federal courts located in Colorado.
The Service can change. We improve, add, and occasionally retire features. If a change materially reduces what your paid plan includes, we will tell you by email before it takes effect.
These terms can change. When they change materially, we will email subscribed contractors at least 30 days first, and the new version will be posted here with a new effective date. Using the Service after that means you accept the new version.
The rest, briefly. If a court strikes one part of these terms, the rest stands. These terms plus the Privacy Policy are the whole agreement between us about the Service. Not enforcing a term today does not waive it tomorrow. You may not transfer your agreement or account to someone else without our consent; we may transfer ours as part of a merger, acquisition, or sale of the business, and these terms bind whoever receives it. Neither side is liable for delays caused by things genuinely outside its control. We send notices to the email on your account; that counts as notice. Terms that by their nature outlive the agreement — ownership, indemnification, liability caps, disputes — survive it.
Questions about either document: support@roofsum.com.
Effective October 9, 2026 · Terms of Service · Privacy Policy